J2 News: Reality & Rumor

Nothing like a good Apple keynote to stir it all back up again. Last month, Jobs and Co. unveiled their next generation software, with good, solid material for iPhone, iPad, and Mac, and even for this new-fangled internet the kids are on about all the time. And what’s all this 3G/4G stuff?

I gotta admit, until Apple made their big June presentation, this year had been ho-hum for this nerd. New iPad — yeah, cool, whatever, but wasn’t there supposed to be a whole mess of tablets, each cooler than the next? Meh. Even when they finally shipped, they failed to impress.

Then we got a faceful of geek downers: WikiLeaks persecuted, Sony’s networks disabled, and hacks and security breaches every day. Unfortunately, it’s time for me devote a whole ’nuther couple of newsletters to the darker side of the Internet. I am even gonna beg that everyone either read ’em, or otherwise educate themselves on keeping their data secure.

Party on, Steve!But I want to do the FUN STUFF FIRST!

Nothing like a good Apple keynote to stir it all back up again. Last month, Jobs and Co. unveiled their next generation software, with good, solid material for iPhone, iPad, and Mac, and even for this new-fangled internet the kids are on about all the time.

The Mobile

For the phone and tablet, we’re getting a bunch of new features in the fall. You can read about all the goodness in iOS 5, but among my favorite bits are quicker camera access, wireless syncing and backups, notifications all grown up, and instantly legible articles in Safari. Bold & italics in email, too… Hey, anyone wanna know how I just did that on my iPad?

There are some hot ’n’ heavy rumors about built-in voice control and voice-to-text transcription. These goodies, as well as turn-by-turn navigation, already distinguish Android from the Apple devices. Perhaps these boons will be bestowed upon the iFaithful this year. Perhaps typing on the iPhone will no longer suck quite so bad.

Perhaps iPhone will come with a flying rainbow gumdrop pony.

One other credible guess is that a new iPhone will hit in time for the holidays. Nerds and analysts predict a refresh of the current phone, with faster “4G” Internet.

4G hypeBy the way, in case this whole “3G/4G” thing has you muddled, you’re not alone. The phone companies have deliberately confused you. Here’s the scoop:

”G” does stand for “generation,” not of the iPhone, but of cell phones in general. It mostly refers to the internet on your phone.

  • 1G was the first consumer-affordable cell phone network. Remember the big bricks in the 80’s, with fat rubber antennae and batteries with lives shorter than a ballpark hot dog?
  • 2G was the first digital cell network. Think your first cell phone: candybar-size, with a black-and-grey screen. Made phone calls, and we thought it good. This second generation eventually featured the mobile internet. The first iPhone was advanced 2G, featuring slow, but functional, web surfing.
  • 3G is where most of us are now. Darn good internet, serving most people’s needs. The second, third, and fourth iPhones have all been 3G.
  • The term “4G” is controversial. It actually refers to a specific standard for super-fast wireless internet… that doesn’t actually exist in the real world, at least not in a commercially available form. The cell phone companies, unwilling to wait for this tech to become viable, have instead rolled out networks that are indeed faster than 3G, and called them “4G.” The nerds have moaned and groused, but they don’t got the money, honey.

Make sense? All the other major cell phone manufacturers and carriers have successful 4G [sic] products. The main beef with the current lineup is real sad battery life. I want to guess that this issue prevented Apple from releasing an iPhone in June. If they can get a faster phone, with a faster connection, and uncompromised power supply, they’ll have the competition beat once again.

Credit to Engadget’s primer on the subject.

To date, the iPhone models have been iPhone, iPhone 3G, iPhone 3G S (for “speed”), and iPhone 4. Most pundits are guessing at “iPhone 4G.”

If you own an iPhone 4, and don’t find yourself thinking, “Gosh, I wish this was faster,” then perhaps you’d want to wait ’til next year for an upgrade. Owners of older phones might look to the autumn to renew their contract and get a spankin’ new subsidized jobby. And remember, you can always ditch your old phone on sites like Gazelle for a tidy sum.

(Another prediction calls for a 4G iPad this autumn, but I bet against it.)

The Mac

lion logoThe Mac operating system is getting a big makeover, too. Mac OS X 10.7 is nicknamed Lion, and I will spare you any feline puns now. You’re welcome.

The big new features, coming to Macs in July as a download in the Mac App Store (!) are listed here. I am curious to see whether the average Mac user takes to things like full-screen apps and document grouping, but Auto Save, Versions, and Resume rank up with Time Machine and Spotlight as major moves forward: imagine never ever losing work again! Perhaps it won’t be fail-proof at first, but I like to imagine it’ll be close enough to save our collective butt consistently.

Mission ControlOn the geekier hardware side: The latest refreshes of iMacs and Pro laptops feature the new, blazing-fast Thunderbolt data port, and this is big news for the near future of computing. We want to move stuff quick between computer and backup or other storage. Conventional hard drives feel slow, and so does USB, compared to the new solid-state drives (SSD) that started appearing in the first MacBook Air in 2008. SSDs are now common, though still comparatively expensive; Thunderbolt connections will increase demand for faster storage, which will bring prices down.

What this could mean for you: getting hundreds of pictures and videos off your camera in seconds, copying high-def movies to your media jukebox in a snap, and backups happening so quickly you don’t even think about it.

Last I heard, inventory of Mac minis, MacBook Airs, and Mac Pros is dwindling, and I think we are getting ready to see at least new Mac minis with Lion Server and Thunderbolt. I have been holding out for a new media server and a new laptop. I’m saving up!

I also want to state here and now my own most ridiculous prediction: a slim rack-mountable server appliance to replace the Xserve (R.I.P. 2011). I want a solid-state drive to boot quickly, and two 500GB hard drives for data. And I want Windows guys to pee themselves when they see it.

As to when I recommend you upgrade, it’s easiest for me to hold to my recommendations for prior versions: If you really need to, OK, but if you can hold off until Apple’s goes through a couple of revisions, you’ll increase your chance of a smooth transition. Server owners, especially, should wait at least until 10.7.2 or thereabouts.

The Maybe

The real curiosity in Apple’s presentation was iCloud, an online service to succeed MobileMe, and then some. It will cost exactly nothing.

The things iCloud purports to do include:

  • sync your contacts, calendar, and other data
  • store documents for easy access on any device or computer
  • automatically backup any photos taken on the mobile devices to the internet, making them instantly available on all your other devices and computers
  • automatically sync anything you purchase in iTunes between devices.

In addition, for $25 a year, we’ll get iTunes Match, which will be a bit of magic I’ve craved for years — the ability to store music I already own so that you can play it anywhere. This will not be limited to stuff I’ve bought through iTunes. Any mp3 or AAC file I have on any computer will either be uploaded to Apple’s servers, or matched against a track already hosted by iTunes.

As I mentioned in this blog post, Apple’s history of online services has been at times spotty, ill-conceived, or poorly implemented. This time, they seem to be serious about learning from their mistakes, and their new giant data center in North Carolina speaks to a new dedication to keeping our stuff safe and accessible. ICloud sounds like a serious, considered utility aimed to solve some very real, very new problems.

That said, “cloud computing” means using all of the online services pertinent to one’s work and lifestyle. Apple mostly creates solutions for individual consumers, and just a few for businesses. Just as MobileMe never became “MobileUs,” iCloud is not intended to be “weCloud,” and the marketplace for online solutions for businesses large and small continues to grow and thrive. Besides the obvious lifestyle applications, I’m totally jazzed to see how businesses can use all this shiny new Apple tech to keep bringing in the bacon. We know we’ll have a good soundtrack while we fry it up.

In a couple of days, I’ll put out two security emails. Please stay tuned!

iTunes 9 fixed a Genius problem

I had one music library that Apple wouldn’t deliver Genius results for. One forum said it was because of screwy characters in the track info. I did examine the XML file, and found a bunch of characters with diacritical marks, but it wasn’t worth the time to try to find and replace them all.
I just installed iTunes 9 on that Mac, and it brought Genius down lickety split.

I’m running home now to get iPhone 3.1 and iTunes 9 on my own machines.

Posted via email from j2mac’s posterous

Getting Ready for Snow Leopard

Note that I didn’t say “whether.”

Apple has announced that their new system for the Mac — Mac OS X 10.6 “Snow Leopard” — will become available this Friday, 08.26.09.

Apple typically delivers big with their upgrades. Since I started watching more closely in 1993, each new major version of their OS [operating system] has been a massive improvement, and inevitably a must-have. Indeed, since any new Mac will come with the latest system, you have to spend effort to avoid it.

This OS X 10.6, however, was not designed the way most big revisions are. It has been promoted as a “performance” upgrade. Much like the latest iPhone model, Apple has focused not on bells and whistles, but on the need for speed. It purports to make a Mac “faster, more reliable, and easier to use.” The reports that have come since 10.6 was in released to software developers, and reviews in the media this week, have been stellar, affirming that Snow Leopard is slicker, smoother, snappier, and more stable.

Well, sign me up! Right?

SHORT ANSWER: Hang tight, McCoy. Don’t buy Snow Leopard on Friday. Wait two or three months, and then ask around, check MacFixIt, or call me.

Also, if you’re one of our clients, we respectfully request that you read the following before buying 10.6, installing it, then calling us to say, “Help, it’s not working!”

Now, the proper answer:

I’m not going to delve into the specific improvements Apple has made. Their OS X page spells out the big stuff, highlighting the refinements,” the geeky details of the underlying technologies, promising additions for those with disabilities, and the new compatibility with Microsoft Exchange services. That last, if it works, could be huge for shoehorning the Mac deeper into the workplace.

For a more thorough digest, Wired has “6 Things You Need to Know About Mac OS X Snow Leopard” and I really dug on some of the little features on page 2 of this ComputerWorld article.

So, the nut: When should you, dear reader, consider the switch?

Consideration 1: Hardware. Snow Leopard will work on any Mac with an Intel processor, which includes most Macs purchased since January 2006. If you have a pre-2006 Mac, please review “my standard spiel” in this post. If you buy a new Mac, it’ll come installed with Snow Leopard.

While Apple officially requires 1 GB RAM, we always recommend that you put as much RAM in your Mac as budget and specifications allow. Any Mac purchased since 2007 should have at least 4 GB RAM.

Snow Leopard significantly reduces the hard disk space taken up by the operating system, the “footprint.” You’ll need 5 GB of available space on your startup disk, down from Leopard’s 9. Shweet! Note that you won’t reclaim the savings until after installation; in other words, the install has to complete before you learn what will get deleted. But word up, yo: if you don’t have at least 10 GB free on your drive at all times, you’re playing with fire. I peg my upper tolerance at 90% full.

Consideration 2: Price. OS X 10.6 will cost a very affordable $29 for any Mac with Leopard 10.5, or $49 for a “Family Pack” of five licenses. Apple’s previous updates have retailed at a standard $129. Thirty dollars says that Apple believes that everyone currently running 10.5 will benefit from this upgrade. That’s a bold and generous move, considering the pain and expense that Microsoft has put their users through with the much-maligned Vista, and the imminent, costly Windows 7.

If you purchased a Mac after June 7, you qualify for Apple’s $9.95 Up-to-Date program.

Consideration 3: Compatibility, or Will It Work? Probably, yes, but if you’re in a production environment, using apps such as Adobe Creative Suite, you will want to wait until all the reports are in. (Adobe guarantees nothing about CS3, but supports CS4 as 10.6-friendly.) If you have any kind of specialized hardware or software, you will really want to test it out in Snow Leopard, running from a separate hard drive, or on a machine that no one else is using.

This guy has a too pessimistic but nonetheless practical view of how compatible new releases typically are.

Consideration 4: Process.

!!!!! For the love of Mike, please backup Backup BACKUP all your stuff. Run both your daily incremental Users backup and your weekly HD clone. !!!!!

Lifehacker has a nice rundown about how to go about the upgrade. And Engadget reports that the Archive and Install that I have previously recommended may be moot.

DID YOU BACKUP YET?

Consideration 5: Trust. Early adoption is fun, but early adoption can also be an adventure, and any good adventure involves risk, exhilaration, sweat, swearing, glee, despair.

Your Humble was one of the fools who bought an iPhone 3G on day one. !@#!@*$&#(%&#$)$*$*T#&R(*$#$#@!$!#@$&(!#@$!!!!!!!! Similarly, I remember too painfully how Leopard Server completely chewed up Apple File Sharing, all the way through version 10.5.2. Like a freakin’ sushi chef who can’t cook rice. Sheesh.

On the other hand, Leopard client itself was pretty smooth, and iPhone 3.0 and the iPhone 3GS were nearly flawless.

Mac users typically see reward for sticking with the platform, but we don’t need anything screwing up productivity in our profit centers. Therefore, my official recommendation to our clients is to wait until at least 10.6.2 before you start rolling out Snow Leopard, especially to non-geek family members or co-workers who would have a hard time working around problems.

I can think of several options to offset the risk of trusting Apple: Maybe you have a second workstation to can test 10.6 on. I am going to clone my server to an external drive, and do a fresh install, because servers have so far always wanted that. I could also run a completely separate test copy on a cheap external hard drive.

[END LONG ANSWER]

You can guess that I can’t wait to put the new system on my second MacBook Pro, and on my Server. I’m gonna like poking around and discovering all the new goodies, and the finessed details. I know, that, in the short or the long term, it will do well by our Macs, and by our trust.

Y’all enjoy!


Transfer an iPhoto book project to another Mac

My son is working on an iPhoto book of his trip to Belgium in May. It’s a great project for him, laying out text and pictures. He’s working on my iMac with my iPhoto Library. If he doesn’t finish before we go on vacation this week, is there any way to transfer the project to my MacBook?

To move a book project, you gotta transfer the entire iPhoto library to your MacBook, which just means that there has to be enough room. You can tell iPhoto to switch libraries by holding down the option key when you first start iPhoto (i.e. it has to not be running first). You’ll see a window like this:

4986699A-B96E-43D6-8752-9F66FF772DA5.jpg

If one ever needed to get fancier, one can download the $20 iPhoto Libary Manager.

This Apple thread has some more discussion.

At that point, I would consider the libary on your iMac to be off-limits until you get back home. That way, if you also choose to do any work in iPhoto once you’ve got it on your laptop, you can copy everything back to the iMac. Please make a discrete backup of the original library to your external hard drive, perhaps calling it “iPhoto Library old.” I realize Time Machine stores versions of your library, but it will start to delete older versions after a while, and I would prefer that you didn’t take the chance.

Completely backup iPhone, iPad, and iPod

This is a good, safe, butt-covering thing to do before running an iOS software update, or before you migrate to a new device. iCloud backups are an enormous convenience, but I subscribe to Murphy’s Law, as well as the 3-2-1 Rule of Backups, so I like to maintain a backup of my iPhones and iPads in iTunes on one of my Macs:

First and always, make sure you have good backups of your Mac.

Then, clean out your old iOS backups in iTunes:

  1. Click on the iTunes menu, and go to Preferences…
  2. Click on Devices.
  3. In the list of Device Backups, with the dates, look for duplicate backups of your devices. Note the most recent backup, and leave it alone.
  4. Now click on each of the other backups, and below, click the button called Delete Backup.
  5. Do that for each duplicate backup, leaving only the most recent ones.
  6. Hit OK.

iTunes will take a bit of time to delete those files. You may see the rainbow beach ball.

Now, near the top of the iTunes window, under the search box, click on your iPhone or iPad. On the main Summary page, make sure that Encrypt iPhone Backups is turned on. If it’s not, click the checkbox, and enter a password. (As long as you choose Remember Password in Keychain, you can pick anything.)

iTunes will now run a full backup of your iOS device, including passwords for your sync accounts and wifi networks.

 

The new iPhone: to buy or or not to buy

hero-1-20090608.jpgEverybody has now caught wind of the excellent new iPhone software and hardware coming this month. All current iPhone owners will be able to download the new OS 3.0 for free on June 17.
The question I’m getting asked now is whether one should buy the new phone, or will one be happy simply updating their existing hardware with the new system?

I won’t delve into all the new features, some of which will be available to all iPhones, and some which will only come with the new iPhone 3GS. (Sidenote: I’m not going to type it “3G S”, ‘cos I think it looks stupid.) The Unofficial Apple Weblog has done a fine writeup of most of the new features, and of course you can see Apple’s pages on the iPhone 3GS and on the iPhone OS 3.0 for full lists.

Out of everything announced for the iPhone, cut, copy, and paste is far and away the most important new feature, one that most of us feel we should have had from the get-go. I’ve finally gotten to play with it myself, and it works beautifully, and solidifies the iPhone’s position as the must-have gadget of the moment. And it will be available on every iPhone in existence, and that makes us happy.

The features that are coming only to the new iPhone 3GS, the big ones at least, are faster phone operations, voice control, a digital compass (enabling turn-by-turn directions, among other things), a much improved camera, and shooting/editing/sharing video. (I just read they’ve added an “fingerprint-resistant oleophobic coating” to the screen. So maybe we don’t want to put film on this time, although I really like my anti-glare screen.)

Honestly, they had me at “speed.” I’ve been increasingly dissatisfied with the time it takes to go from one app on the iPhone to another. Apple has optimized things a little in OS 3.0 — contacts searching is noticeably quicker — but my iPhone 3G still feels sluggish. So, with a better processor and more RAM, the new iPhone holds much promise for the more impatient among us.

So, could I be happy with my current iPhone? Yes. 3.0 makes it a much, much better device.

Am I going to buy a new iPhone? Yes. In fact, YES! I am looking forward to turn-by-turn directions and voice control… although I really want to be able to say “new email to bob smith,” and start transcription, and it doesn’t look like we’re there yet.

Am I going to buy the iPhone 3GS when it comes out? Not… just… yet.

Here’s the deal: The $199 & $299 prices announced for the 16GB and 32GB models, respectively, are the “subsidized” prices, i.e. the price that you pay if (a) you enter into a new 2-year contract with AT&T, or (b) if you are already under contract, and you bought your last subsidized phone more than a year ago.

The iPhone 3G hit the shelves July 11, 2008. Today is June 13, 2009 (6 days before the iPhone 3GS release). I have confirmed with AT&T that anyone who bought an iPhone 3G at the subsidized price won’t qualify for the lower price on a 3GS for at least a month, July 13 at the earliest.

Some folks have been misled by going to Apple’s “Buy an iPhone” page, because it doesn’t give you the above information, and does give you the impression that you’re gonna pay the full $400 or $500 price for a 3GS. Unfortunately, some news outlets fanned the flames of false information.

The nice part about that wait is that I’m forced to be patient and let everybody else experience the good and the bad of the new phone. I’m sure it’ll be fine, but last year’s iPhone Day 1 was quite a mess, with the new MobileMe service and everybody activating at once, and the very buggy 2.0 software.

A final note: I just sold my 1st-generation iPhone 2G for $220 on craigslist, and there are, right now, listings for 3G phones as high as $400. Tip: An older phone is more valuable if you unlock and jailbreak it. (Call us at 210.787.2709 for assistance.) So one can potentially turn a profit in getting a new phone.

Junk Mail mode in Apple Mail

I lost my junk mail icon – how do I get it back to teach my inbox what is junk?

Mail menu > Preferences > Junk Mail

Set it to automatically Move it to the Junk mailbox, as opposed to what used to be called Training mode, which is now, in Leopard the Mark it as junk mail, but leave it in my Inbox setting.

But before you do, I would suggest leaving it in Training mode for a bit, and clicking the Junk/Not Junk button. In fact, one will initially need to train Apple Mail to recognize legit mail — newsletters and such — by clicking Not Junk.

I’ve always said a month, but that’s an arbitrary guess on my part, and is contingent on someone being vigilant about clicking the Junk/Not Junk button. Stay in Training mode until you are confident that it’s catching junk mail correctly by marking junk mail brown, and leaving non-junk along.

Make sure that you add any trusted correspondents to your address book (Message menu > Add Sender to Address Book (⌘⇧Y)) to prevent them from being mis-identified as spam.

Gmail, if you use it, and you should be using it, will catch most of the spam most of the time, but that’s how you deal with the rest.

Backup Address Book & iCal, and troubleshoot syncing

Just a quick note of instructions for Leopard.
1) Backup Address Book
File > Export > Address Book Archive …
Agree to the default file name, saving it with a date

2) Backup iCal
File > Backup iCal
Agree to the default file name, saving it with a date

3) Quit all applications on the iMac.
Then open iSync in Applications.
iSync menu > Reset Sync Data
Reboot

4) Let syncing happen. If it comes up with conflicts, review them, and choose the item in each conflict most likely to be accurate.

Should I apply the 10.5.7 combo update?

Just a brief note to all who are wondering if they should let Software Update install the latest Leopard update:
In general regard to software updates, I always find it easier to tell people, unless they are in a production environment where app failure might cost $$, to go ahead and download and install whatever updates come down the pike…

BUT! I keep one exception to that policy, and those are the big OS updates, i.e. going from 10.5 to 10.5.1 or 10.5.6 to 10.5.7.

When I am going to install a major update like that, I always go to Apple.com and download the “combo update” for that version. So today, for example, I did a Google search for “10.5.7 combo,” came up with this link. I went there, clicked “Download,” and let the big honkin’ 729MB file start its transfer.

Combo updates reinstall all of the updated files from, in this case, 10.5.1 through 10.5.7. This gives you a nice refresh of your OS — like an exfoliation — and can prevent a lot of the issues that some people report with updates.

(You will run a complete backup of your hard drive before you install any updates, now, won’t you?)

If you do want to know what problems people are having with a software update, and whether they might affect you, check out MacFixIt.com. One can scan them on the off chance that one of them might have an impact on one’s computing life.

Buying a Used Mac

Why do I recommend that most people buy their Mac brand-spanking new? My reasons range from maximizing your investment, to not wasting time in the purchase process, to squeezing the most efficient production power out of your computer, to plain ol’ street cred.
Until recently, every time I looked at the options for used Macs — mostly on eBay — going the pre-owned route made little sense to me. Macs have long enjoyed a high resale value, but each new revision to the hardware used faster processors, accepted more memory and bigger hard drives. and better accommodated the latest OS X. So a buyer might save a couple of hundred dollars, but I would feel that their investment just wouldn’t last long enough to justify the initial savings.

Apple’s move to the Intel processors has changed the scenario. Macs that sport Intel Core 2 Duo are just marvelous. Also, from mid-2007 until just recently, the most popular, bread-and-butter models — iMacs, MacBooks, and MacBook Pros — have supported a maximum of 4 GB (“gigabytes”) of PC5300 RAM (“random-access memory”). Other specs such as bus speed and hard-drive sizes have improved, but in my experience, processor and memory are the most important factors in how a computer is going to perform the common day-to-day tasks of opening a document, loading a web page, or opening the average application.

Meanwhile, Mac minis didn’t change between mid-2007 and just this month. And while Mac Pros have seen some impressive gains in benchmarking, even the early versions of those machines would cut with a blazing saber through any tasks the average, non-professional Mac user could ever dream of throwing at them. The MacBook Air has remained quite static since its release.

So, yes, I’m suggesting that for many folks, a Mac from late 2007 will serve just as well as one from off the shelf at the Apple store. But eBay is definitely may not be the place to buy one, and craigslist.org definitely is. If you have a bit of patience, and some time, you can find a great machine at sanantonio.craigslist.org. A MacBook, for example, might run you as little as $600.

Here are my requirements. If the machine you find on craigslist (or wherever) does not meet these, please do not spend your good money on it:

  • It has to sport an Intel Core 2 Duo processor or better, such as an i5 or i7. I don’t care what speed, but it can’t just be Intel Core Duo (note the lack of the “2”).
  • It has to be upgradeable to at least 4 GB RAM (memory)
  • It has to be either coverable by, or already covered by, the AppleCare Protection Plan (APP), which extends Apple’s hardware and software warranty to 3 years from purchase date. AppleCare can be applied to a Mac up to a year from original purchase date, so if the Mac you find is still young enough, and the original buyer didn’t get APP, be ready to buy it from Apple or Amazon or somewhere.

Note that if the Mac does not already have that 4 GB or AppleCare, you can use that as a bargaining chit. But if I may iterate: if it doesn’t have AppleCare and is older than a year, DON’T BUY THE MAC. Right before a Mac’s AppleCare coverage is going to run out, I strongly encourage you to take it to the Apple Store Genius Bar and asking them to give its hardware a once-over. If there’s anything wrong, they’ll fix it.