Macworld keynote: the Cliff notes

My impressions are the same as everybody else’s, I suppose. So here’s a quick recap.

Yay, movie rentals!

Boo, 24 hours to watch ’em!

Yay, movie rentals and other shit on Apple TV, justifying the money early adopters (including your humble) paid.

Yay, iPhone updates!

Boo, lame iPhone updates!

Yay, MacBook Air!

Yaaaaaaaaay, MacBook Air, although the maximum of 2Gb RAM is a smart move by Apple to prevent it being used for serious work like graphics or photo manip. (I make grandmas buy 2Gb for their Macs.)

Yay, Time Capsule!

Boo, not letting existing Airport Extremes use their Air Disks for Time Machine backups! (Although one can do it with Mac OS X client or server.)

Yay, Manhattans at Jilian’s next door to MacWorld…………!


Sharing files across the internet

Can you recommend any do-it-myself FTP software? One of our co-workers has started working remotely, and we need to share files with her.


Two recommendations (neither of which involve setting up your own FTP site, which would be a bit of a hassle, and not terribly secure): 


The easiest thing to use is the 10GB iDisk that comes an Apple .Mac (“dot Mac”) account. Check out the details at http://mac.com. At $99/year, it’s a service that Apple would like everyone to buy, because it’s easy profit for them; a lot of people buy it, but not everyone understands what it can do for them, and the money ends up going to waste. But it can be very useful — I use my .Mac services daily — to publish photos, sync address book and calendar information, work remotely with the iDisk and the new Back to My Mac feature. 

The other possibility, one that I’ve used and thought was pretty cool, is a free 5GB Xdrive from, believe it or not, AOL. It works through a web browser, so it’s just a little clunky, but in some ways that makes it pretty easy to work with.

Eliminate the annoying vibrating clock in iCal

Everytime I do an update to OS X, I have to run these commands in Terminal, because the animated alarm clock in iCal is just obnoxious. (It also pulls precious CPU cycles.)

Taken from this hint at macosxhints.com, these are instructions for 10.4 Tiger:

cd /Applications/iCal.app/Contents/Resources/iCal Helper.app/Contents/Resources/

sudo cp -p alarmclock.mov alarmclock-mov.BAC

sudo echo "" >alarmclock.mov

cd /Applications/iCal.app/Contents/Resources

sudo cp -p alarmclock.mov alarmclock-mov.BAC

sudo echo "" >alarmclock.mov

UPDATE: I posted instructions for 10.5 here at macosxhints.com.

Security cables

A little while back, the offices of two of my clients got broken into, only a couple of days apart. The similarities were weird! Both doctors’ offices, and both got 2 iMacs ripped off from the front desk.

This started to read like a Dickens novel: In one office, we had daily backups running to a server, and that office ran out the next day and got new machines (ultimately reimbursed by insurance). We restored from their backups, and they were back in business. In the other office, they had ignored warnings about backing up, and they had to re-input months of data. Some files, including pictures, could never be reproduced.

But in both cases, the entire situation could have been averted if security cables had been attached to the machines in the first place. Almost any computer — certainly any Mac — and many peripherals such as external hard drives come with little holes in the chassis that accommodate a security lock standardized by the peripheral manufacturer Kensington. Several companies make cables that fit into these holes, and are locked by key or combination.

It is nearly impossible to force the lock out of the hole without ruining the computer’s case (and thus its resale value), and most would-be burlgars don’t carry the bolt cutters necessary to sever the cables.

Here are some Amazon links to cables by Kensington and Targus. I bought a couple of each, and they’re fine. Be careful, as this one by Belkin (a company I usually like a lot for its quality and lifetime warranties) doesn’t fit some locks.

All of my home Macs, and their backup drives, are now locked down to their furniture, and I have a cable with me always for my laptop, in case I need to walk away from it in a busy environment.

Happy — and secure — computing!

Leap on Leopard?

Even if you have already bought Leopard, or are considering running out this week, please read the following! I promise it will save you time, effort, and headache.

I’m not going to give a review of the system. You can read a really good, thorough one by Ars Technica here. (Ars’ review of 10.4 Tiger was invaluable back in 2005.) What I do want to do here is give you a few quick pointers for upgrading.

This has been a few weeks in coming, but it has been nice finally to get my hands properly dirty in OS X 10.5 “Leopard”. I’ve been needing to see whether I should recommend the upgrade now, or wait until Apple released a major revision with some bug fixes. Now that update 10.5.1 for PowerPC and Intel has been released, I’m ready to say that anyone who is interested — AND whose Mac is NOT in a heavy-workload production environment — should go ahead and grab the next big cat, according to the following:

  1. Have a newer computer. Regardless of Apple’s minimum system requirements, as of this writing I probably won’t recommend installing Leopard on a G4 Mac unless I had a super-good reason, or the machine was a spare toy and I wanted a sandbox.
    G5 and Intel Macs are totally Leopard-happy.

  2. Have at least 2GB memory (RAM). Again, ignore Apple’s specs. G5s and Intel Macs are RAM hungry, and Leopard is too, moreso than Tiger. Note that Apple now sells consumer-level machines with 1GB RAM, and MacBook Pros start at 2GB. That tells us that 1GB is barely adequate for a new system, and 2GB is OK for surfing, emailing, and a little photo work. Anything heavier requires 4GB. (All new Macs like their RAM in even numbers, so avoid 3Gb if your Mac can hold more.) See my previous blog posts here and here for more on this, including where to buy RAM.
  3. Have a good, complete backup. If you don’t have a complete clone of your hard drive before the Leopard install, you’re inviting a world of pain. If something goes wrong during the upgrade — say, the power goes out, or you trip on the cord — your Mac good wind up a paperweight until you finish the installation or restore from the backup.
  4. ARCHIVE AND INSTALL! If you’ve followed the above guidelines, then this is the last step. Insert the Leopard disk (which you bought cheaper from Amazon or someplace, right?), and reboot your Mac holding down the “C” key to make it boot from the DVD. Go through the intro screens until you get to pane where you choose the volume to install on. There, look at the bottom of the window, and click on the Options button. Choose the “Archive and Install” option, leaving on “Preserve Users and Network Settings”.
    Better instructions and Apple’s thoughts on this subject can be found here and here.

That’s it. Click through the subsequent windows to finish the installation, reboot, and you’re soaking in OS X 10.5! Do make sure to run Software Update to grab 10.5.1.

Now, the finer points: As is always the case with the latest Mac OS, Leopard is certainly the best, most secure, and most advanced operating system on the planet. But like any operating system, it ain’t perfect by a long shot. Many programs are yet to be 10.5-compatible — including, just for one example, Acrobat 8 — and if you rely on the Classic environment for OS 9 apps, Leopard will leave you in the cold.

As I mentioned above, if your Mac is expected to be reliable in a production environment, I won’t recommend Leopard until at least version 10.5.2 or 10.5.3. Read up on the applications you use, and keep checking with the developers to see if they have released a compatibility update.

Finally, for what it’s worth, I myself am not putting 10.5 on my 12″ G4 PowerBook. It only has 1.25GB RAM (I can’t give it more), and it has been slowing down of late. A purchase of a new Mac with 4GB RAM and Leopard pre-installed is coming up for me in the next couple of weeks. I am, however, upgrading my Mac mini home media server to OS X Server 10.5 probably this weekend.

End User: Nirvana for Gigabytes

Published in San Antonio Current, July 19, 2007

Data, welcome to Nirvana: a small black box with lights, called Drobo, the “data robot.” One pull quote called it “the iPod of mass storage.”

I’ve been waiting a decade for this.

The Drobo (drobo.com) is the first device that can take multiple hard drives — of unequal size, by any manufacturer — and unify them into one giant walk-in closet for your digital stuff. If any one drive fails, you just pop in a new one. If you run out of space, you buy bigger drives and swap them in. All the while, the Drobo stays on, and you don’t lose access to your files for even a second.

If you’ve heard of RAID, Drobo takes RAID out to the shed and beats it with a belt.

For four years, I’ve made almost every one of my clients buy an external hard drive to sit on their desk, automatically backing up their stuff. Each time, I’ve said, “When that drive fills up, we’ll get you a new, bigger one and you can stash the first one in a closet.” It may seem wasteful, but as I discussed in my last column, very few computer users can afford to lose what’s on their hard drives.

I want to mention here that, if you do suffer a hard drive failure, services exist that can typically recover your data. Drive Savers of California has one of the best reputation (and employs a crisis-intervention counsellor). Their work can run between $1,000 and $3,000, but there are more affordable and locally based agencies. Also, the $89 software SpinRite, by Steve Gibson at grc.com, reportedly does the best job at recovering data outside of a clean room.

Back to good vibrations: Mass storage used to be unnecessary for non-geeks. Now any new computer can help anyone become a musician or filmmaker, work that takes lots of space to produce.

On the other end, internet-based consumers have put billions of dollars into pure 0s and 1s, assets that exist nowhere but hard drives. In January, the iTunes Store sold its two billionth song, and it offers more than 500 movies, and whole seasons of many TV shows. Amazon recently announced its own forays into digital downloads of music and video. Sales of physical albums continue to drop, while downloadable purchases claim bigger market share every day.

Then there are the terabytes of free (or free-if-you-know-where-to-look) files being downloaded every day. (Between us, did you know you could have your computer automagically grab new episodes of your favorte TV shows, sans commercials, without any subscription? Whatever you do, don’t visit tvrss.net, and don’t download, for example, Miro-né-Democracy Player, which also has wonderfully legitimate uses.)

So, the Drobo lets you stash that multimedia audio-visual glut in an expandable, protected space. Now that the first 1Tb (terabyte) internal hard drives have hit the market, the Drobo can combine four of those puppies for a total of 2.7Tb redundant storage. (Redundancy in computerdom, as opposed to, say, a philosophy major, is a boon.)

I can’t report that this magnificence comes cheap. The Drobo is $500 for the enclosure alone. But gigabytes have become very cheap, indeed; a year ago I advised people to be happy getting $1/gigabyte. Today, I paid $100 for a 500Gb drive. Three of those will put 930Gb in my Drobo. That, my friends, is 2,000 movies or 300,000 songs, whichever comes first. By the time I fill that (and I will), drives will be more capacious and markedly cheaper.

The Drobo currently only connects over a slightly slower USB 2.0. Many forum-posters have griped about this limitation, but it makes sense in the way the iPod makes sense: Keep it simple, and fewer things will screw up.

I bought my Drobo in August, and it is everything I expected. I feel a lot more secure knowing my data is (almost completely) safe from drive failure.

And… iPhone… Ooooh, you knew I was gonna sneak it in somewhere!

Jonathan Marcus publishes online at themacwhisperer.blogspot.com.

End User: Null and void

Published in San Antonio Current, October 3, 2007


Weird warranties: In March of this year, Linux.com and others reported that a Compaq rep had told a woman that the problem she was having with her notebook’s keys sticking and being unresponsive was not covered by the one-year warranty because she had replaced the Windows operating system with a version of Linux. A similar story, this time about a laptop purchased at PC World, appeared in early September; a broken hinge and dead screen pixels were the problem.

In both cases, the inconvenienced consumers eventually received satisfaction. They had been initially misinformed, and PC World and HP (Compaq’s parent company) have clarified their warranties: Hardware defects will be covered by warranty regardless of the OS installed on the computer.

On Linux: Many computer users are still unaware that they have an alternative to Windows or Mac OS X. Linux is an open-source operating system that comes in many different flavors, most of which are freely available for download. One of these flavors — called “distributions” or “distros” — is called Ubuntu, and it is becoming increasingly popular for its uncomplicated installation and configuration. Ubuntu comes with free software, including alternatives to Microsoft Office and Internet Explorer, called OpenOffice and Firefox, respectively, both of which are also available for Windows and Mac. In Ubuntu, many users (even non-geeks) have found shelter from the security problems and malware that plague Windows.

le iPHONE: Far more malicious than the misguided Linux advice above is Apple’s September 24 press release about the iPhone software update that they were to release on September 27. “Users who make unauthorized modifications to the software on their iPhone violate their iPhone software license agreement and void their warranty.”

Well, excuse the hell out of me, but I have made my iPhone all the more useful and convenient and entertaining by installing a slew of third-party applications which are now readily and freely downloadable. Now standing in long lines with my 7-year-old daughter is easy and fun with games like blackjack and a Yatzhee-like thing, and neither requires use of the battery-draining internet connection. The latest iPhone update, were I to install it, would delete all of those great programs.

Ironic and disheartening is the lameness of the features added by the update. Like the new iPod touch, the iPhone can now purchase music from the iTunes Wi-Fi Music Store. And double-tapping the space bar “intelligently” types a period where appropriate. Yippee-doodle-do. Where’s my freakin’ copy-paste?

Slashdot posted on September 25 a story that Apple’s prohibition may break the law: “The Magnuson-Moss Warranty Act states that Apple cannot void a warranty for a product with third-party enhancements or modifications to their product.” My own comparison of the iPhone warranty against the Mac warranty finds the same phrase: “This warranty does not apply … to a product or part that has been modified to alter functionality or capability without the written permission of Apple.” Nothing else in the iPhone document seems to support Apple’s latest claim.

Now, the iPhone is clearly classifiable as a computer, albeit a very light one. It runs a version of OS X much like the Mac’s. Who would buy a Mac if Apple restricted it against software developed by people other than Apple? It’s like a grocery store making it illegal to take one of their frozen cheese pizzas home and put onions on it. Or Honda saying I can’t drive my Accord to Arkansas.

The iPhone update also re-locks the units that have been unlocked to work with carriers other than AT&T. That one we saw coming, and it makes sense for Apple to keep their corporate bedfellow happy for the foreseeable future. Disabling independently created software that makes your expensive, powerful device more functional, however, makes no bloody sense at all.

End User: The Internet Giveth, and …

Published in San Antonio Current, September 5, 2007

In May, I devoted a column to griping about how difficult it has been to keep one’s calendars and contacts synchronized between devices and online services. I am super-jazzed to say that our wait is officially over, and I’m wearing my party hat. Plaxo, whom I mentioned at the time, has released a preview, or beta, of its revamped service, which now offers syncing — of both calendars and contacts — between Outlook, Outlook Express, Mac, Yahoo!, Gmail (calendars only, for now), and several other databases. And not only does it work beautifully, but it has already saved my butt when my calendar got corrupted.

This, finally, is one completed lane in a bridge to a unified online experience, where we can use all the available tools, and our data is available in any one of them.

Run, don’t walk, to Plaxo.com. You’ll be glad you did.

Another service I want to mention is GrandCentral.com, where you sign up for a phone number for life, for free, to be forwarded to any other phone number you choose. Voicemail and everything. This is the latest über-cool web technology that Google has acquired. They have it in beta, and one can sign up to be invited to join. Now we get to wonder how Google plans to tie GrandCentral in with the rumored Google Phone …

… and the internet taketh away.

End of summer is typically a slow time for tech, but this month screeched to a halt a couple of times, forcing us to become all too keenly aware of our reliance on the internet.

On July 24, a power outage in San Francisco took out services at a major colocation facility at 365 Main St. Colocation, or colo, is a business that offers rental of a server in a secure, climate-controlled, 24/7-staffed, and yes, power-redundant building. Colo might mean sharing a single server with other folks, or having one, or two, or a gajillion servers all to yourself. One might own the server, or just rent it. To ensure that your website shouldn’t ever go down, you should host it on a colocated server.

(Bringin’ it back home: San Antonio’s Rackspace, for example, is a colocation agency.)

Apparently, 365 Main’s “continuous power supply” was not exactly that, and consequently, some of the web’s most popular sites — Netflix, Craigslist, and Technorati, to name a few — were out for several hours. It was money down the “series of tubes,” and at least one service’s user base is said to have been permanently damaged by the failure.

Then Skype went down on August 16. Skype is the incredibly useful voice-over-internet-protocol (VoIP) service that lets one have audio and video conversations around the world for free, or on the cheap if one needs to call a conventional phone. For two days, 220 million users were blocked from logging into the Skype servers.

And then Elton John claimed the internet is destroying music. He wants the internet taken down for five years. Sir Elton may be off his piano bench, but Web heads obviously can’t take anything for granted these days.

End User: Music, Stat!

Published in San Antonio Current, August 1, 2007

Once again, the government wants to kill our good time. Last week, the House Government Reform Committee called peer-to-peer file-sharing software such as LimeWire a “national security threat.” LimeWire and the Gnutella network it uses are a popular means to share music and video — often copyrighted — across the internet. Chairman Henry Waxman and his peers warned Mark Gorton, CEO of LimeWire, that his software could turn a computer into a weapon.

The Committee’s concern stemmed more from an accidental misuse of the software than from any deliberate leaking of sensitive material. LimeWire would be a pretty dumb tool for terrorists, but it is also a really dumb thing to install on a computer that contains classified information. Of course, there are a gajillion other ways to get files across the ’net. The mere act of connecting Microsoft Windows to the internet can compromise your digital stuff. Why wasn’t Bill Gates in this hearing?

While the recording industry does not seem to be directly involved with this particular attack on LimeWire, the RIAA has made 2007 its banner year to prevent you from actually hearing the music it records. It has threatened internet radio [“Dead Air,” July 11-17] and sued college students for sharing music. So this seems a fitting time to list some more above-board, even legitimate, ways to get great tunes for free.

First I’ll list some “streamed music” services. Streaming typically means that you can listen in one direction only — forward — and that you don’t get to store the music unless you use a parlor trick (easily learned) to record the audio your computer is receiving. I love turning people on to Pandora. This site asks you to create a “radio station” by entering an artist or song. Pandora then uses its database of “music genomes” to construct a list of songs related to your original selection. Pandora is one of the most high-profile services imperilled by the crackdown on internet radio.

Wolfgang’s Vault is a crazy good time. Bill Sagan discovered and bought the collection of concert recordings and memorabilia of late legendary rock promoter Bill Graham, and Sagan’s company has spent a considerable amount of time and resources documenting all of those recordings and posting them online for your listening pleasure.

Real.com offers Rhapsody, a neat subscription that lets you choose from millions of tracks, store and share your choices. You can pay for “unlimited” access. I know many people who dig Rhapsody, though I found the site more clunky than others, and it crashed two of my browsers and wouldn’t work with the third.

Now comes the double-plus fun. Without installing any security-menacing software, you can find MP3s from all over the internet, yours to keep. Google can track down music files. You can look up the tricky syntax for the searches (Google “how to find mp3 with Google”), or use a site like http://www.b3ta.cr3ation.co.uk to do the geek-work for you.

Somewhat newer to the scene are music or MP3 blogs, where fans discuss music and post listenable and viewable files. Sites such as Hype Machine (hypem.com) and Elbo.ws scour, track, categorize, and sort the content of these blogs.

But here’s the magic: Whenever you do a search in Hype Machine, a link to a “feed” is generated for you. You can ask iTunes (or another music app) to subscribe to that feed. Click “Advanced > Subscribe to Podcast …” and iTunes will start downloading the top song result from your search. Then you can ask it to grab more. A constantly refreshing set of songs from your artist is downloaded daily (or hourly, weekly, etc.), ready to be synced to your iPod (or another portable music device).

Hype Machine was the recent discovery that made me get up and do a little dance. (No, I didn’t post said dance on YouTube. And by the way, if anyone says “cat playing piano” to me again, I’m gonna drink Drano.) They let you play your search results in their own little window, but the ability to find and keep a track you like is just golden. And it’s just the kind of gold that the music industry wants to deny us, even though it ultimately attracts ears and purses to their product. So take a cue from Janis, and get it while you can.

Looking ahead to Leopard Server

Dear OS X Server-owners, and dear those-destined-to-be-OS X Server-owners,

I was just looking again at Apple's pages on the features of the new OS X Server 10.5, due in October. This is the first time I've been flat-out excited about a server release. Don't get me wrong, I dig them as much as the next geek, but they've never stirred me to, say, write an email to 20 non-IT people.

We can't invest too much in the hype, but there's stuff in here that I've been waiting for for years, and that I was always baffled Apple didn't have. And they say this:

"If you think it takes a dedicated IT department to deploy and use a server, think again. Leopard Server is designed to allow you to easily set up and manage servers."

I've never viewed J2 Consulting as your IT department, because Macs don't require that, and that's one of the things I love about 'em. We're advisers and technicians, and the solutions we get to put in place tend to keeping working, with relatively little maintenance. If Leopard Server can make our job easier, so we can serve more people, while each client pays less, sign me up!

Here are some of the tools they're including:

http://www.apple.com/server/macosx/leopard/simplesetup.html
http://www.apple.com/server/macosx/leopard/directory.html
http://www.apple.com/server/macosx/leopard/icalserver.html
http://www.apple.com/server/macosx/leopard/spotlightserver.html

And here are some of the other phrases I'm glad to read:

"The end of manual labor

Adding clients to the network is now a quick and easy process. Just plug the new Mac into the network and launch the Directory Utility application. It will automatically detect and sign on to the server."

"Who’s who

With Directory you can search for and, more important, find people in your organization. Just type in a name. … it even shows you a map of their location. You can also manage your own record and distribution of personal contact data."

"Portable Home Directories 2  Home folder icon
External Accounts is a new Portable Home Directory feature that allows you to have a home directory on an external FireWire or USB portable drive."

Give me a shout to discuss how these technologies might play a part in your environment.

Jonathan

J2 Consulting ~ Chicken soup for the Mac ~ www.j2mac.com ~ 210.367.3420