From a review of a hard drive at newegg.com. S/he was done with listing Pros and Cons and then said this very helpful tip:
Other Thoughts: Here’s a suggestion for anyone buying a hard drive, go with FedEx, the express saver is the cheapest. I know it cost more than UPS and Newegg’s “free shipping” isn’t FedEx, but here’s the deal: I have bought over 30 hard drives (Western Digital and Seagate) through Newegg in the past 2 years, 100% of the ones shipped FedEx are still running, 80% of the ones shipped UPS were either DOA or failed within 6 months. UPS beats the He11 out of their shipments, even their website states that every package is subject to a 6 foot drop. Do the math, free shipping or cheaper UPS shipping isn’t free in the long run. I ship my non-fragile items with the free shipping, but I do a separate order and use FedEx for hard drives and motherboards.