Tag: iphone

J2 News: Invitation on iPhone Friday

“Woooooooooh!”
If you didn’t catch footage of an Apple Store on June 29, 2007, that was the sound of a greet-&-cheer line of Apple employees whenever a customer left the store with a new iPhone. It was a geeky good time. One so rarely gets applauded for being a gearhead.
This Friday will see the release of the next generation of iPhones, featuring faster internet (a.k.a. 3G), GPS navigation, and hopefully better reception and longer battery life. All iPhones, new and old, will also get the iPhone App Store, with hundreds of ultra-mega-cool applications that will be available and downloadable straight to your iPhone or iPod touch.
The stores at La Cantera and North Star Mall will open at 8am. History and logic say that you won’t need to stand in line. There should be plenty of stock. But plan on it taking a while, as you will have to activate your new iPhone at the store. (AT&T stores will have stock also, but they’re not nearly as much fun, and the staff rarely as knowledgeable.)
I think it’s gonna be a fun day. Lots to discover. Lots to play with — have you seen these awesome games coming out? Or this one?
I’ve been getting calls to help folks get up to speed on their new iPhones, transfer data, update software, activate Mobile Me (which we hope comes out by Friday), and download apps, soooo….
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Here’s my idea:

Everyone is invited down to the marvelous Luca Ristorante [map] on Friday, starting at 11, and we’ll have ourselves an iPhone-syncin’, 3G-surfin’, GPS-navigatin’, me.com-navel-starin’, new-fashion’ hoedown! 

$15 gets you into the session, and until 4pm, you can ask me about anything related to iPhone or Mobile Me. And if you want to discuss something else, I bet we’ll be able to accommodate.

Please RSVP to this email address. Bring a laptop if you can — there will be wifi — or be prepared to look over someone’s shoulder. 

And pass it on; the more the merrier!

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Tips:
Apple has posted a guide to replacing an original iPhone with an iPhone 3G, and I do encourage everyone to scope it. Most important: 1) Sync your existing iPhone before plugging in your new one! 2) Run Software Update to grab the latest iTunes.
Read the “What to bring” section of this page.
If you’re running Leopard, I would recommend updating it to the latest 10.5.4.
If you don’t have a hard drive backup of your computer, now is a good time to snag one at the Apple Store.
I’m also hoping this news — “AT&T says original iPhones can be deactivated and used as WiFi iPods” — is true about what we can do with our old iPhones.
Q: Should I buy a new iPhone?

Jonathan

J2 Consulting ~ Chicken soup for the Mac ~ 210.367.3420


“The National Weather Service advises you to stay away from Windows.”

Space Question

I’ve been receiving messages that I don’t have enough space on my computer for this and that.  Most recently it had to do with optimized albums and syncing to my iPhone.  Last it was about my startup disk.

Yep, that’s a pretty definitive indication. A modern rocketship MacBook Pro will quickly turn into a land tortoise when it doesn’t have enough hard drive space to do the do. Common wisdom has been spread that the Mac needs about 10% of its hard drive to function properly.

Since HDs have gotten so big, the culprits are no longer system-level items — 2 or 3 gigabytes in the GarageBand Audio Loops and WorldBook Encyclopedia data are now kind of small potatoes — and thus we’re faced with delving into our user data and figuring out what we don’t need constant access to.

There is a lovely, free utility called Disk Inventory X that I have long used to discover what’s taking up room on a drive. We can use Disk Inventory X to find the 300-pound gorillas, usually our music and movies, and pull them off to an external hard drive. Or, in fact, to TWO external hard drives, because we have to remember that a digital file doesn’t exist unless it exists in two places.

One can burn CDs or DVDs, but I find these cumbersome, time-intensive, untrustworthy, and hard to store. A second external hard drive is the way to go.

The built-in way to see what’s consuming space is to open up your home folder, go to View menu > as List, and then View > Show View Options.

In the View Options window, turn on Calculate all sizes. You will start to see sizes of your folders appear. In that window, you can click the top of the Size column (click on the word “Size”) to sort the list biggest to smallest:

From there, you can start clicking the triangles next to the biggest folders to expand the contents of the folders, which will in turn be sorted by size. That will help you figure out what you might start to archive and delete.

Notes: Don’t delete your iPhoto Library! It’s too precious. I usually start with iTunes Movies and TV Shows, which are most easily Trashed from within iTunes.

AT&T offers free WiFi for iPhone users

The following turned out to be entirely B.S.:
Now this is a P-E-R-K.

And in case I missed anyone in my last iPhone-related post, the new Unlimited minutes plan is worth repeating. 
iPhone 2.0 is expected in June. This is when Apple will officially open the iPhone to software created by third parties. There are some very exciting, and very fun little apps, and more are on there way. A new model with 3G faster internet is also expected, but it’s impossible to know yet whether there will be any other features that will attract existing owners to upgrade. I for one will probably wait… ummm, don’t quote me on that…

Why I hate syncing

Here are a couple of screenshots from iCal. In each case, one event on
one calendar got duplicated a gazillion times between four different
calendars.

It happened a couple of different times. one time I fixed it by doing a search for the title, selecting all results and deleting; the second time I just deleted the offending calendars, which got spuriously created by the syncing process anyway — between iCal, Entourage, Plaxo, .Mac, a Treo, an iPhone, and maybe some other devices or services. Having this mass of baloney records in a database just makes syncing go slower and worse over the course of months.

I hope somebody (everybody) fixes this soon. There should be warnings or alerts or errors or something when potential duplication is going to happen.

Macworld keynote: the Cliff notes

My impressions are the same as everybody else’s, I suppose. So here’s a quick recap.

Yay, movie rentals!

Boo, 24 hours to watch ’em!

Yay, movie rentals and other shit on Apple TV, justifying the money early adopters (including your humble) paid.

Yay, iPhone updates!

Boo, lame iPhone updates!

Yay, MacBook Air!

Yaaaaaaaaay, MacBook Air, although the maximum of 2Gb RAM is a smart move by Apple to prevent it being used for serious work like graphics or photo manip. (I make grandmas buy 2Gb for their Macs.)

Yay, Time Capsule!

Boo, not letting existing Airport Extremes use their Air Disks for Time Machine backups! (Although one can do it with Mac OS X client or server.)

Yay, Manhattans at Jilian’s next door to MacWorld…………!


iPhone time off by an hour

When I sync my calendar to my iPhone, the times that go on my iPhone calendar always appear an hour later.

I had this problem myself. You have to turn off “Time Zone Support” in Settings -> General -> Date & Time. Then, you likely will have to reset the phone’s caledndar information, which is done in the left column of iTunes: Click on your iPhone under Devices, then click the Info tab in the main window. Scroll all the way down to the Advanced section. Under “Replace information on this iPhone:” click the checkbox by “Calendars”. Then click the Sync button.

End User: Nirvana for Gigabytes

Published in San Antonio Current, July 19, 2007

Data, welcome to Nirvana: a small black box with lights, called Drobo, the “data robot.” One pull quote called it “the iPod of mass storage.”

I’ve been waiting a decade for this.

The Drobo (drobo.com) is the first device that can take multiple hard drives — of unequal size, by any manufacturer — and unify them into one giant walk-in closet for your digital stuff. If any one drive fails, you just pop in a new one. If you run out of space, you buy bigger drives and swap them in. All the while, the Drobo stays on, and you don’t lose access to your files for even a second.

If you’ve heard of RAID, Drobo takes RAID out to the shed and beats it with a belt.

For four years, I’ve made almost every one of my clients buy an external hard drive to sit on their desk, automatically backing up their stuff. Each time, I’ve said, “When that drive fills up, we’ll get you a new, bigger one and you can stash the first one in a closet.” It may seem wasteful, but as I discussed in my last column, very few computer users can afford to lose what’s on their hard drives.

I want to mention here that, if you do suffer a hard drive failure, services exist that can typically recover your data. Drive Savers of California has one of the best reputation (and employs a crisis-intervention counsellor). Their work can run between $1,000 and $3,000, but there are more affordable and locally based agencies. Also, the $89 software SpinRite, by Steve Gibson at grc.com, reportedly does the best job at recovering data outside of a clean room.

Back to good vibrations: Mass storage used to be unnecessary for non-geeks. Now any new computer can help anyone become a musician or filmmaker, work that takes lots of space to produce.

On the other end, internet-based consumers have put billions of dollars into pure 0s and 1s, assets that exist nowhere but hard drives. In January, the iTunes Store sold its two billionth song, and it offers more than 500 movies, and whole seasons of many TV shows. Amazon recently announced its own forays into digital downloads of music and video. Sales of physical albums continue to drop, while downloadable purchases claim bigger market share every day.

Then there are the terabytes of free (or free-if-you-know-where-to-look) files being downloaded every day. (Between us, did you know you could have your computer automagically grab new episodes of your favorte TV shows, sans commercials, without any subscription? Whatever you do, don’t visit tvrss.net, and don’t download, for example, Miro-né-Democracy Player, which also has wonderfully legitimate uses.)

So, the Drobo lets you stash that multimedia audio-visual glut in an expandable, protected space. Now that the first 1Tb (terabyte) internal hard drives have hit the market, the Drobo can combine four of those puppies for a total of 2.7Tb redundant storage. (Redundancy in computerdom, as opposed to, say, a philosophy major, is a boon.)

I can’t report that this magnificence comes cheap. The Drobo is $500 for the enclosure alone. But gigabytes have become very cheap, indeed; a year ago I advised people to be happy getting $1/gigabyte. Today, I paid $100 for a 500Gb drive. Three of those will put 930Gb in my Drobo. That, my friends, is 2,000 movies or 300,000 songs, whichever comes first. By the time I fill that (and I will), drives will be more capacious and markedly cheaper.

The Drobo currently only connects over a slightly slower USB 2.0. Many forum-posters have griped about this limitation, but it makes sense in the way the iPod makes sense: Keep it simple, and fewer things will screw up.

I bought my Drobo in August, and it is everything I expected. I feel a lot more secure knowing my data is (almost completely) safe from drive failure.

And… iPhone… Ooooh, you knew I was gonna sneak it in somewhere!

Jonathan Marcus publishes online at themacwhisperer.blogspot.com.

End User: Null and void

Published in San Antonio Current, October 3, 2007


Weird warranties: In March of this year, Linux.com and others reported that a Compaq rep had told a woman that the problem she was having with her notebook’s keys sticking and being unresponsive was not covered by the one-year warranty because she had replaced the Windows operating system with a version of Linux. A similar story, this time about a laptop purchased at PC World, appeared in early September; a broken hinge and dead screen pixels were the problem.

In both cases, the inconvenienced consumers eventually received satisfaction. They had been initially misinformed, and PC World and HP (Compaq’s parent company) have clarified their warranties: Hardware defects will be covered by warranty regardless of the OS installed on the computer.

On Linux: Many computer users are still unaware that they have an alternative to Windows or Mac OS X. Linux is an open-source operating system that comes in many different flavors, most of which are freely available for download. One of these flavors — called “distributions” or “distros” — is called Ubuntu, and it is becoming increasingly popular for its uncomplicated installation and configuration. Ubuntu comes with free software, including alternatives to Microsoft Office and Internet Explorer, called OpenOffice and Firefox, respectively, both of which are also available for Windows and Mac. In Ubuntu, many users (even non-geeks) have found shelter from the security problems and malware that plague Windows.

le iPHONE: Far more malicious than the misguided Linux advice above is Apple’s September 24 press release about the iPhone software update that they were to release on September 27. “Users who make unauthorized modifications to the software on their iPhone violate their iPhone software license agreement and void their warranty.”

Well, excuse the hell out of me, but I have made my iPhone all the more useful and convenient and entertaining by installing a slew of third-party applications which are now readily and freely downloadable. Now standing in long lines with my 7-year-old daughter is easy and fun with games like blackjack and a Yatzhee-like thing, and neither requires use of the battery-draining internet connection. The latest iPhone update, were I to install it, would delete all of those great programs.

Ironic and disheartening is the lameness of the features added by the update. Like the new iPod touch, the iPhone can now purchase music from the iTunes Wi-Fi Music Store. And double-tapping the space bar “intelligently” types a period where appropriate. Yippee-doodle-do. Where’s my freakin’ copy-paste?

Slashdot posted on September 25 a story that Apple’s prohibition may break the law: “The Magnuson-Moss Warranty Act states that Apple cannot void a warranty for a product with third-party enhancements or modifications to their product.” My own comparison of the iPhone warranty against the Mac warranty finds the same phrase: “This warranty does not apply … to a product or part that has been modified to alter functionality or capability without the written permission of Apple.” Nothing else in the iPhone document seems to support Apple’s latest claim.

Now, the iPhone is clearly classifiable as a computer, albeit a very light one. It runs a version of OS X much like the Mac’s. Who would buy a Mac if Apple restricted it against software developed by people other than Apple? It’s like a grocery store making it illegal to take one of their frozen cheese pizzas home and put onions on it. Or Honda saying I can’t drive my Accord to Arkansas.

The iPhone update also re-locks the units that have been unlocked to work with carriers other than AT&T. That one we saw coming, and it makes sense for Apple to keep their corporate bedfellow happy for the foreseeable future. Disabling independently created software that makes your expensive, powerful device more functional, however, makes no bloody sense at all. •

End User: Breaking the Chains

Published in San Antonio Current, September 19, 2007

Following up on my discussion of the auction of the wireless spectrum: Google had asked the Federal Communications Commission to impose four requirements on whoever won the use of the 700Mhz bandwidth: open applications, open devices, open services, and open networks. Of those, the FCC accepted open devices (e.g. unlocked phones) and open applications (such as Skype).

If you can’t join ’em, sue ’em: The wireless carriers — our great benefactors — are obviously unhappy with any of those requirements; the end of their inflated fees and shackling contracts may be nigh. Verizon has petitioned the U.S. District Court of Appeals for the DC Circuit to make the FCC ditch the open-access mandates altogether. Google has expressed disappointment at Verizon’s move; Google’s head of special initiatives, Chris Sacca, blogged, “Once again, it is American consumers who lose from these tactics.”

Apple has reportedly been “studying” the ramification of joining the auction itself. Having finally acquired an iPhone, I can envision all the more clearly a near future for the clever devices — from different manufacturers, all unlocked, and many installed with open-source Linux — roaming a giant gas cloud of wireless internet.

Meanwhile, Google the Instigator has reportedly been collaborating with mobile-device-maker HTC on the rumored Gphone. HTC has already released the HTC Touch, a very sleek Windows Mobile smart phone with specs similar to the iPhone. I would be stunned if Google wants to put the terribly clunky Microsoft operating system on their first branded hardware; I will hope for a very hackable G-flavored Linux.

Speaking of, I’m well pleased by the hackability of the iPhone’s OS — you know, the one that Apple has supposedly blocked from accepting third-party applications? Just in the last couple of weeks, these hacks have come into their own, involving a simple initial “unshackling” or “jailbreaking” procedure. I’ve hacked the heck out of my iPhone with freely available apps, including games (not that I want them sucking on my precious battery), a Flickr uploader, a task list (which the iPhone so far lacks), and a simple word processor. One also gets access to the Ringtones folder to upload any MP3 in one’s collection.

I’m hoping all of this spells the beginning of some real and significant changes to the iPhone’s software. It’s an amazing device — it took my Treo out to the back shed and spanked it till it squealed — but there’s so much unrealized potential.

Finally, my personal chain-breaking story: In July, Palm released a software update for the Treo 700p. I followed the slightly Gordian instructions to install, and it promptly broke the phone’s internet connection. Meh. I had to take the Treo offline and then back online every time I wanted to use the speedy internet, the one I pay an absurd fee for every month. Oh, yeah: The Treo was also still hanging periodically (what the update was supposed to fix) and it synched all my calendar events into the wrong time zone.

Seven hours of tech-support calls later, and I was out of my Verizon contract with no termination fee … and back in another two-year contract with AT&T. Hello, iPhone. Hello, shackles.