Can you tell me if this is covered under my warrenty
No, lost or stolen iPods are not covered by AppleCare. Also, Apple will (typically) not repair or replace an iPod that evinces any physical damage.
These things may be covered by your homeowner's or (less likely) business insurance.
My Mac has not always been sluggish but now it is, unless I shut it down everyday. It is sporadic. I'm afraid it has something to do with my anti-virus updates but I know nothing about computers. Anyway, it is a PowerBook G4 version 10.3.9 with a processor 1GHz Power PC G4, Memory 564 MB DDR SDRAM.
First of all, I think it’s important to say that you really don’t need virus protection on your Mac, and if it’s what holding things up, it’ll be the first thing I ditch from a Mac.
So, here’s the deal: Your Mac is slow because you have near the bare minimum memory necessary for your computer. Bringing it up to at least 1.5Gb (gigabytes) should help performance a fair bit. I encourage all modern Mac users: Install at least 2Gb (that’s two gigabytes) of RAM, and you’ll have a modern, happy Mac. And if you can afford it, and you’re going to do anything serious with it, take that sucker to 3Gb.
I have, after much observation, found that having less than 1Gb of RAM (memory) can really slow a Mac down, unless one is doing only the most simple things with it — like, word processingwhether it’s on 10.3 or 10.4. (Surfing the web is actually a more intensive task for a computer than one might think.)
Addendums:
#1 – If you’re still using OS X 10.2 Jaguar, you seriously need to upgrade to Tiger 10.4.
#2 – You actually shouldn't have to shut your Mac down unless you are going to be away from it for a while, or unless you have done a software installation or update that requires a restart.
#3 – There are a couple of basic troubleshooting techniques for a slow Mac, but the main one is to use the Activity Monitor, to be found in the Utilities folder inside Applications:
I'd like you to bear with me through the next couple of (brief) paragraphs. It's going to sound quite geeky, but it should help us examine your problem.
When you open Activity Monitor for the first time, you'll want to do two things: Change the "Show" drop-down menu to "All Processes", and click the "% CPU" label. This will show you which applications, or processes, are taxing your computer most.
And at the bottom of the window, you'll see a bar graph. If that graph is almost all black (and your computer is sluggish), then we're looking in the wrong place. If you have a lot of green or red in there (say, more than 20%), I'd like you to call or email me what processes are listed in the window as taking up the most of the resources.
(For kicks, here's a more complete article on using Activity Monitor.)
#4 – Now, here's another, and fairly important question: Do you use a lot of different fonts? If so, try closing them and see what happens. (If you're not sure what I'm talking about, then fonts are not the issue.)
#5 – Finally, there are a couple of maintenance tasks that one can perform. I can walk you through them over the phone. I'll mention that the tool I like to use is Onyx; the version of it for your Mac can be downloaded by clicking here.
My Mac has not always been sluggish but now it is, unless I shut it down everyday. It is sporadic. I'm afraid it has something to do with my anti-virus updates but I know nothing about computers. Anyway, it is a PowerBook G4 version 10.3.9 with a processor 1GHz Power PC G4, Memory 564 MB DDR SDRAM.
First of all, I think it’s important to say that you really don’t need virus protection on your Mac, and if it’s what holding things up, it’ll be the first thing I ditch from a Mac.
So, here’s the deal: Your Mac is slow because you have near the bare minimum memory necessary for your computer. Bringing it up to at least 1.5Gb (gigabytes) should help performance a fair bit. I encourage all modern Mac users: Install at least 2Gb (that’s two gigabytes) of RAM, and you’ll have a modern, happy Mac. And if you can afford it, and you’re going to do anything serious with it, take that sucker to 3Gb.
I have, after much observation, found that having less than 1Gb of RAM (memory) can really slow a Mac down, unless one is doing only the most simple things with it — like, word processingwhether it’s on 10.3 or 10.4. (Surfing the web is actually a more intensive task for a computer than one might think.)
Addendums:
#1 – If you’re still using OS X 10.2 Jaguar, you seriously need to upgrade to Tiger 10.4.
#2 – You actually shouldn't have to shut your Mac down unless you are going to be away from it for a while, or unless you have done a software installation or update that requires a restart.
#3 – There are a couple of basic troubleshooting techniques for a slow Mac, but the main one is to use the Activity Monitor, to be found in the Utilities folder inside Applications:
I'd like you to bear with me through the next couple of (brief) paragraphs. It's going to sound quite geeky, but it should help us examine your problem.
When you open Activity Monitor for the first time, you'll want to do two things: Change the "Show" drop-down menu to "All Processes", and click the "% CPU" label. This will show you which applications, or processes, are taxing your computer most.
And at the bottom of the window, you'll see a bar graph. If that graph is almost all black (and your computer is sluggish), then we're looking in the wrong place. If you have a lot of green or red in there (say, more than 20%), I'd like you to call or email me what processes are listed in the window as taking up the most of the resources.
(For kicks, here's a more complete article on using Activity Monitor.)
#4 – Now, here's another, and fairly important question: Do you use a lot of different fonts? If so, try closing them and see what happens. (If you're not sure what I'm talking about, then fonts are not the issue.)
#5 – Finally, there are a couple of maintenance tasks that one can perform. I can walk you through them over the phone. I'll mention that the tool I like to use is Onyx; the version of it for your Mac can be downloaded by clicking here.
I need to figure out create a blog to my personal web domain. I’d like to be able to upload my thoughts/pics just as easily as you do. I would name it something like: blog.mydomain.net. There are several options that I’ve seen.
- Blogger – free – but not as customizable. I’ve tried to transfer a blog to my domain but not had much luck.
- MarsEdit – seems like a good candidate – $24.95 http://www.red-sweater.com/marsedit/
- WordPress – seems like a steep learning curve but free – http://wordpress.org/
- iWeb?
There's a gazillion ways to blog now, and honestly all of the good ones (as opposed to a MySpace blog page) are going to help you create a full-fledged weblog.
So, to go through some options:
Note that MarsEdit is blog publishing software for the Mac, intended for use with a blog service such as TypePad, Blogger, or your own server. Note, also, that MarsEdit is in transition of ownership, and I wouldn't put down money on shareware in those circumstances.
As someone who does not want to spend a lot of time maintaining a blog, I appreciate Blogger's simplicity. (It should be stated here that Blogger and Blogspot are the same service.) I really really like that I can send an email or a text message to publish to my blog.
I need to figure out create a blog to my personal web domain. I’d like to be able to upload my thoughts/pics just as easily as you do. I would name it something like: blog.mydomain.net. There are several options that I’ve seen.
- Blogger – free – but not as customizable. I’ve tried to transfer a blog to my domain but not had much luck.
- MarsEdit – seems like a good candidate – $24.95 http://www.red-sweater.com/marsedit/
- WordPress – seems like a steep learning curve but free – http://wordpress.org/
- iWeb?
There's a gazillion ways to blog now, and honestly all of the good ones (as opposed to a MySpace blog page) are going to help you create a full-fledged weblog.
So, to go through some options:
Note that MarsEdit is blog publishing software for the Mac, intended for use with a blog service such as TypePad, Blogger, or your own server. Note, also, that MarsEdit is in transition of ownership, and I wouldn't put down money on shareware in those circumstances.
As someone who does not want to spend a lot of time maintaining a blog, I appreciate Blogger's simplicity. (It should be stated here that Blogger and Blogspot are the same service.) I really really like that I can send an email or a text message to publish to my blog.
Is there any way to copy a DVD's contents to your computer. We were trying to copy some business videos to a folder on our computer so that they would be more easily accessible.
Two methods:
1) MacTheRipper is a fine app for doing exactly this: Put a DVD in. Create a new folder on your desktop and name it, perhaps, "DVD importing." Then open MacTheRipper, and go to File > Save To… to choose that folder. It will save the DVD information inside two folders called AUDIO_TS and VIDEO_TS. You can use the wonderful, free media player VLC to open that VIDEO_TS folder.
2) AND THIS IS PROBABLY THE WAY YOU WANT TO GO … You can use HandBrake to import the DVD content (or an imported VIDEO_TS folder) straight to a QuickTime- or iPod-playable movie.
Of course, we would never ever want to use these techniques to distribute copyrighted content, would we?
Is there any way to copy a DVD's contents to your computer. We were trying to copy some business videos to a folder on our computer so that they would be more easily accessible.
Two methods:
1) MacTheRipper is a fine app for doing exactly this: Put a DVD in. Create a new folder on your desktop and name it, perhaps, "DVD importing." Then open MacTheRipper, and go to File > Save To… to choose that folder. It will save the DVD information inside two folders called AUDIO_TS and VIDEO_TS. You can use the wonderful, free media player VLC to open that VIDEO_TS folder.
2) AND THIS IS PROBABLY THE WAY YOU WANT TO GO … You can use HandBrake to import the DVD content (or an imported VIDEO_TS folder) straight to a QuickTime- or iPod-playable movie.
Of course, we would never ever want to use these techniques to distribute copyrighted content, would we?
jjmarcus tech solutions 
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