A sort-of fix for Leopard Server

Duane Maas posted this on his blog:

Unfortunately, I have tried to use Leopard as an Open Directory Master, Calendar Server, and AFP server at one account since 10.5.2 was released and in stops functioning under very light load at least once a week. The server starts refusing connections and complains and incorrect user:password combination was entered. After troubleshooting, I have not determined the cause, but I did find out the problem can be solved by stopping and starting the AFP server. Hopefully this will be fixed with the 10.5.3 release.

I have been having this same AFP problem with Leopard Server. The issue is unfortunately epidemic. I was myself hoping it was going to be fixed in 10.5.2. I have had to convert one graphics lab’s home folders to NFS (not secure), and they have to connect to file shares over [shudder] SMB! Blech.

I finally, however, discovered this: If you first install 10.5 Server with the “Simple” settings, even though it doesn’t initially turn on many of the features one might eventually want, it does do some automated configuration that a) takes some of the nitty-gritty hassle out of setup, and b) seems to make AFP work right!

After you’ve done Simple, you can config and test the basic features using the new Server Preferences, and then eventually go into Server Admin and Workgroup Manager to get more detailed.

Now, admittedly, the AFP bug is still a stupid thing for Apple not to have fixed yet, or provided a kbase article to solve. And the solution I’ve just described might not work for every environment. But I was at least heartened that AFP will in fact work on 10.5 Server, and I got to glean some Apple-sanctioned configurations for other services, too.

FTP client, and how to find Mac software

I need to FTP some files and I was wondering if you had a recommendation for a cheap program to use on the Mac (or maybe there is something already on here?).  I used to use Cute FTP, but the version I have is for Windows.

Pardon a longer response, but there’s some more general info below that may help in your mastery of the Mac:

Whenever I need software for the Mac, I go straight to Versiontracker or Macupdate, and search for the thing I need, in this case “FTP.” Then I sort the results by “Product Rating.” The user reviews are so helpful. Then I might sort by “License” to see if any of it’s freeware, or at least cheap.

Even though I had a recommendation for you already, I just tried that search at Versiontracker, and found I needed to narrow it down a little further to “ftp client.” (In software terms, “client” is one side of a “client/server” relationship, where a server provides services, such as FTP, web, email, what-have-you, to clients. The terms could refer to the application itself or to the computer it’s running on. Examples: “We have a file server in our office.” or “The FTP server software needs to be updated.”)


You’ll see that only four of the top 10 packages fit the bill precisely by having “FTP” and “client” in their description and are “freeware” or “shareware,” and only Cyberduck is free. (Plus, its icon is a frickin’ cute rubber duck, and you just want to squeeze it. One of my other oft-used Mac apps is a chicken. Y’know, you can’t call many Windows programs adorable.)

I also found that Yummy FTP got good reviews, and I also know Transmit is very very popular. You’ll see both of those list “advanced features,” which you may not need, but if for whatever reason you find Cyberduck lacking, you may find those features, or just their interface or organization, worth the $25 or $30, respectively.

So, all you have to do is click on the link to one of those programs, and click “Download Now” over on the right. Your web browser will download and extract the installer. (Since you’re in Leopard, you’ll find the file in your Downloads folder, which is in your home folder and shortcutted in the Dock.) You want to make sure you install the app properly, which may mean just dragging its icon to the Applications folder, or double-clicking an instaler. After that you can throw out the installer file if there’s one left in Downloads.

Leopard finally updated to 10.5.2

As I mentioned in my last newsletter, since 10.5.1, Leopard has been fairly stable. But a couple of computers I manage, especially servers, have run into some pretty dire problems with Leopard.

So I’ve been waiting for this with baited breath:

Leopard finally updated to 10.5.2

Basic info here, and there’s a complete list of fixes here. But what I really want you to know is that, as with any major OS X update, you should download the combo update, rather than letter Software Update do the work for you. I promise, it does a much more thorough job, and keeps your Mac happy.

The 10.5.2 Combo Update can be found here. And the one for OS X Server, here. Just click the blue-underlined file size over on the right.

Macfixit.com, the go-to site for Mac troubleshooting, hasn’t released any reports about 10.5.2. Please let me know if you have questions about the update.

Macworld keynote: the Cliff notes

My impressions are the same as everybody else’s, I suppose. So here’s a quick recap.

Yay, movie rentals!

Boo, 24 hours to watch ’em!

Yay, movie rentals and other shit on Apple TV, justifying the money early adopters (including your humble) paid.

Yay, iPhone updates!

Boo, lame iPhone updates!

Yay, MacBook Air!

Yaaaaaaaaay, MacBook Air, although the maximum of 2Gb RAM is a smart move by Apple to prevent it being used for serious work like graphics or photo manip. (I make grandmas buy 2Gb for their Macs.)

Yay, Time Capsule!

Boo, not letting existing Airport Extremes use their Air Disks for Time Machine backups! (Although one can do it with Mac OS X client or server.)

Yay, Manhattans at Jilian’s next door to MacWorld…………!


Security cables

A little while back, the offices of two of my clients got broken into, only a couple of days apart. The similarities were weird! Both doctors’ offices, and both got 2 iMacs ripped off from the front desk.

This started to read like a Dickens novel: In one office, we had daily backups running to a server, and that office ran out the next day and got new machines (ultimately reimbursed by insurance). We restored from their backups, and they were back in business. In the other office, they had ignored warnings about backing up, and they had to re-input months of data. Some files, including pictures, could never be reproduced.

But in both cases, the entire situation could have been averted if security cables had been attached to the machines in the first place. Almost any computer — certainly any Mac — and many peripherals such as external hard drives come with little holes in the chassis that accommodate a security lock standardized by the peripheral manufacturer Kensington. Several companies make cables that fit into these holes, and are locked by key or combination.

It is nearly impossible to force the lock out of the hole without ruining the computer’s case (and thus its resale value), and most would-be burlgars don’t carry the bolt cutters necessary to sever the cables.

Here are some Amazon links to cables by Kensington and Targus. I bought a couple of each, and they’re fine. Be careful, as this one by Belkin (a company I usually like a lot for its quality and lifetime warranties) doesn’t fit some locks.

All of my home Macs, and their backup drives, are now locked down to their furniture, and I have a cable with me always for my laptop, in case I need to walk away from it in a busy environment.

Happy — and secure — computing!

Leap on Leopard?

Even if you have already bought Leopard, or are considering running out this week, please read the following! I promise it will save you time, effort, and headache.

I’m not going to give a review of the system. You can read a really good, thorough one by Ars Technica here. (Ars’ review of 10.4 Tiger was invaluable back in 2005.) What I do want to do here is give you a few quick pointers for upgrading.

This has been a few weeks in coming, but it has been nice finally to get my hands properly dirty in OS X 10.5 “Leopard”. I’ve been needing to see whether I should recommend the upgrade now, or wait until Apple released a major revision with some bug fixes. Now that update 10.5.1 for PowerPC and Intel has been released, I’m ready to say that anyone who is interested — AND whose Mac is NOT in a heavy-workload production environment — should go ahead and grab the next big cat, according to the following:

  1. Have a newer computer. Regardless of Apple’s minimum system requirements, as of this writing I probably won’t recommend installing Leopard on a G4 Mac unless I had a super-good reason, or the machine was a spare toy and I wanted a sandbox.
    G5 and Intel Macs are totally Leopard-happy.

  2. Have at least 2GB memory (RAM). Again, ignore Apple’s specs. G5s and Intel Macs are RAM hungry, and Leopard is too, moreso than Tiger. Note that Apple now sells consumer-level machines with 1GB RAM, and MacBook Pros start at 2GB. That tells us that 1GB is barely adequate for a new system, and 2GB is OK for surfing, emailing, and a little photo work. Anything heavier requires 4GB. (All new Macs like their RAM in even numbers, so avoid 3Gb if your Mac can hold more.) See my previous blog posts here and here for more on this, including where to buy RAM.
  3. Have a good, complete backup. If you don’t have a complete clone of your hard drive before the Leopard install, you’re inviting a world of pain. If something goes wrong during the upgrade — say, the power goes out, or you trip on the cord — your Mac good wind up a paperweight until you finish the installation or restore from the backup.
  4. ARCHIVE AND INSTALL! If you’ve followed the above guidelines, then this is the last step. Insert the Leopard disk (which you bought cheaper from Amazon or someplace, right?), and reboot your Mac holding down the “C” key to make it boot from the DVD. Go through the intro screens until you get to pane where you choose the volume to install on. There, look at the bottom of the window, and click on the Options button. Choose the “Archive and Install” option, leaving on “Preserve Users and Network Settings”.
    Better instructions and Apple’s thoughts on this subject can be found here and here.

That’s it. Click through the subsequent windows to finish the installation, reboot, and you’re soaking in OS X 10.5! Do make sure to run Software Update to grab 10.5.1.

Now, the finer points: As is always the case with the latest Mac OS, Leopard is certainly the best, most secure, and most advanced operating system on the planet. But like any operating system, it ain’t perfect by a long shot. Many programs are yet to be 10.5-compatible — including, just for one example, Acrobat 8 — and if you rely on the Classic environment for OS 9 apps, Leopard will leave you in the cold.

As I mentioned above, if your Mac is expected to be reliable in a production environment, I won’t recommend Leopard until at least version 10.5.2 or 10.5.3. Read up on the applications you use, and keep checking with the developers to see if they have released a compatibility update.

Finally, for what it’s worth, I myself am not putting 10.5 on my 12″ G4 PowerBook. It only has 1.25GB RAM (I can’t give it more), and it has been slowing down of late. A purchase of a new Mac with 4GB RAM and Leopard pre-installed is coming up for me in the next couple of weeks. I am, however, upgrading my Mac mini home media server to OS X Server 10.5 probably this weekend.

End User: White Light, White Heat, White Space

Published in San Antonio Current, August 15, 2007

Urban dwellers now take their broadband for granted. Whenever I talk to folks who live near places like Floresville and La Vernia, rural communities not far from SA, I’m reminded to be grateful for my speedy connection. Outside the city limits, one has to go to weird lengths to get a decent signal, including renting a big dish that talks to another big dish far, far away. That ain’t cheap, but it’s actually cheaper and faster than satellite internet.

You may recall a few columns ago, I wrote of my frustration at lacking a Verizon phone signal in much of West Texas. The solution to blanketing America in broadband and phone access may be around the corner. Bear with me: There’s some science coming up, and some strange business happenings, but the results might be spectacular.

In July, Google made public its intent to participate in the Federal Communications Commission’s January 2008 auction of the 700 MHz spectrum, the “white space” where the traditional analog TV channels 2 through 51 currently live. Google, in characteristic egalitarian spirit, asked the FCC that the frequencies be reserved for “open access” by wireless devices, a notion in line with FCC Chairman Kevin Martin’s call for a “truly open broadband network.” And Google tossed out a figure: $4.6 billion (that’s billion with a B). Damn.

Observers speculate that Google is scheming to pit itself against current mobile-phone providers. The term “Google phone” gets batted around a lot, and it’s funny how positive everyone seems to be about the notion of the big G becoming our new mobile master. But who on Earth gets good vibes from Sprint, Verizon, or — sheesh — AT&T?

Notes: Television owners learned a couple years back that those VHF and UHF broadcast channels are going away in 2009, to be replaced by digital TV. Also, the 700 MHz spectrum actually comprises frequencies between 2 MHz and 698 MHz. One can find a complete chart of the radio-frequency (RF) spectrum online — and it’s a yummy chocolate geeksicle, broken down to the third decimal place between the big services, including AM and FM radio, broadcast TV, cellular and cordless phones, and good stuff like “maritime mobile,” “aeronautical radionavigation,” “radio astronomy,” and “earth exploration satellite.” Briefly as I can, however: Each service is assigned exclusive portions of RF, but those portions aren’t continuous. AM, for example, gets 153 to 279 kHz, 520 to 1,610 kHz, and 2.3 to 26.1 MHz. And FM radio actually occupies frequencies between TV channels 6 and 7. (These numbers are specific to the U.S., dontcha know.)

Hours before I started writing this, Sprint released its second-quarter earnings: $19 million, down 90 percent from $291 million the same period last year. Damn. The explanation is that Sprint spent $51 million on their WiMAX initiative.

WiMAX is the intended successor to WiFi, the kind of wireless network that you can set up with a $40 router, getting you a range of 100 or 200 feet, depending on your building’s structure. WiMAX is intended to travel a bit farther, going the “last mile” of network, say from a tower to your home. Similar to DSL, the speed of a WiMAX connection decreases over distance.

Sprint is set to roll out its WiMAX network in 2008. They are partnering with a mobile broadband provider named Clearwire, and with — yup — Google. Clearwire has already received FCC approval for its WiMAX card for laptops, which would provide greater speeds than do mobile broadband cards currently offered by Sprint and its competitors.

Now comes the other possibility for that coveted 700 MHz.

Back in March, a coalition of tech companies, including Microsoft, Dell, Hewlett-Packard, Intel, Philips, and — yup — Google, presented a prototype white-space wireless-broadband device to the FCC. (A second prototype was submitted in May.) The Commission will spend the next couple of years testing the technology, checking, among other things, that it doesn’t interfere with TV signals, as digital TV will continue to operate between 54 MHz and 698 MHz.

So here’s science: WiFi operates at 2.4 GHz, which has a limited range and has trouble going through walls. This is why some buildings need more than one wireless router. WiMAX works at 2.5 GHz and above, and again, WiMAX will only get to you a couple of clicks from each tower. (By the way, Sprint collaborator Clearwire purchased the 2.5 GHz spectrum from AT&T in June for $300 million.)

Broadcast TV, however, shows us that 700 MHz signals can span many miles.

Ah-hah! Could this be the beginning of internet phone everywhere? Could we finally get unlimited calling and see the end to those stupid minute-usage plans that are gouging our wallets every month? Will Sarah finally admit that it’s not Jack’s baby? Stay tuned, and rural America, hang on to your downloading hats.

End User: The Internet Giveth, and …

Published in San Antonio Current, September 5, 2007

In May, I devoted a column to griping about how difficult it has been to keep one’s calendars and contacts synchronized between devices and online services. I am super-jazzed to say that our wait is officially over, and I’m wearing my party hat. Plaxo, whom I mentioned at the time, has released a preview, or beta, of its revamped service, which now offers syncing — of both calendars and contacts — between Outlook, Outlook Express, Mac, Yahoo!, Gmail (calendars only, for now), and several other databases. And not only does it work beautifully, but it has already saved my butt when my calendar got corrupted.

This, finally, is one completed lane in a bridge to a unified online experience, where we can use all the available tools, and our data is available in any one of them.

Run, don’t walk, to Plaxo.com. You’ll be glad you did.

Another service I want to mention is GrandCentral.com, where you sign up for a phone number for life, for free, to be forwarded to any other phone number you choose. Voicemail and everything. This is the latest über-cool web technology that Google has acquired. They have it in beta, and one can sign up to be invited to join. Now we get to wonder how Google plans to tie GrandCentral in with the rumored Google Phone …

… and the internet taketh away.

End of summer is typically a slow time for tech, but this month screeched to a halt a couple of times, forcing us to become all too keenly aware of our reliance on the internet.

On July 24, a power outage in San Francisco took out services at a major colocation facility at 365 Main St. Colocation, or colo, is a business that offers rental of a server in a secure, climate-controlled, 24/7-staffed, and yes, power-redundant building. Colo might mean sharing a single server with other folks, or having one, or two, or a gajillion servers all to yourself. One might own the server, or just rent it. To ensure that your website shouldn’t ever go down, you should host it on a colocated server.

(Bringin’ it back home: San Antonio’s Rackspace, for example, is a colocation agency.)

Apparently, 365 Main’s “continuous power supply” was not exactly that, and consequently, some of the web’s most popular sites — Netflix, Craigslist, and Technorati, to name a few — were out for several hours. It was money down the “series of tubes,” and at least one service’s user base is said to have been permanently damaged by the failure.

Then Skype went down on August 16. Skype is the incredibly useful voice-over-internet-protocol (VoIP) service that lets one have audio and video conversations around the world for free, or on the cheap if one needs to call a conventional phone. For two days, 220 million users were blocked from logging into the Skype servers.

And then Elton John claimed the internet is destroying music. He wants the internet taken down for five years. Sir Elton may be off his piano bench, but Web heads obviously can’t take anything for granted these days.

Looking ahead to Leopard Server

Dear OS X Server-owners, and dear those-destined-to-be-OS X Server-owners,

I was just looking again at Apple's pages on the features of the new OS X Server 10.5, due in October. This is the first time I've been flat-out excited about a server release. Don't get me wrong, I dig them as much as the next geek, but they've never stirred me to, say, write an email to 20 non-IT people.

We can't invest too much in the hype, but there's stuff in here that I've been waiting for for years, and that I was always baffled Apple didn't have. And they say this:

"If you think it takes a dedicated IT department to deploy and use a server, think again. Leopard Server is designed to allow you to easily set up and manage servers."

I've never viewed J2 Consulting as your IT department, because Macs don't require that, and that's one of the things I love about 'em. We're advisers and technicians, and the solutions we get to put in place tend to keeping working, with relatively little maintenance. If Leopard Server can make our job easier, so we can serve more people, while each client pays less, sign me up!

Here are some of the tools they're including:

http://www.apple.com/server/macosx/leopard/simplesetup.html
http://www.apple.com/server/macosx/leopard/directory.html
http://www.apple.com/server/macosx/leopard/icalserver.html
http://www.apple.com/server/macosx/leopard/spotlightserver.html

And here are some of the other phrases I'm glad to read:

"The end of manual labor

Adding clients to the network is now a quick and easy process. Just plug the new Mac into the network and launch the Directory Utility application. It will automatically detect and sign on to the server."

"Who’s who

With Directory you can search for and, more important, find people in your organization. Just type in a name. … it even shows you a map of their location. You can also manage your own record and distribution of personal contact data."

"Portable Home Directories 2  Home folder icon
External Accounts is a new Portable Home Directory feature that allows you to have a home directory on an external FireWire or USB portable drive."

Give me a shout to discuss how these technologies might play a part in your environment.

Jonathan

J2 Consulting ~ Chicken soup for the Mac ~ www.j2mac.com ~ 210.367.3420

Not using Apple Mail

This has been a little weird, but I’ve recently had to play with browser-based email because my PowerBook died. Also, the Bigfoot mail server that I’d used since 1996 also tanked, which inspired a migration to Gmail. So while my little aluminum baby was away at Apple (you DO have AppleCare, don’t you?), I actually moved away from Apple Mail, and I’m stunned how easy it was.

One thing I found, however, was that Safari didn’t work so hot with the Gmail interface, so I use the free Camino, which is based on Firefox but made for the Mac.

If you have a yahoo.com address, you might try the Yahoo! Mail Beta in Camino and see how you like it. And check out Plaxo to sync your Yahoo! contacts with Apple’s Address Book. (Plaxo doesn’t sync yet with Gmail. Check my recent article in the San Antonio Current for some of my thoughts on that matter.