Email not receiving

My Inbox in Apple Mail has a triangle icon with an exclamation point in it, and isn’t receiving emails. I’m having to use my “All Mail” folder below. How do I fix this?

I get this question from time to time. It happens for different reasons, often when either your internet or your email service is interrupted — which has afflicted Gmail recently. Usually the easy fix is, in Apple Mail, clicking on Mailbox > Take All Accounts Online. I’m actually a little surprised that “All Mail” worked; kudos on finding that!

The triangle went away all on its own!! 🙂

It does that. Now, what would be great is if they made a big freakin’ sign that said, “If you see a freakin’ triangle over here, this is what you should do…”

Sheesh.


What email service should I use?

I have an earthlink.net email address, which comes with webmail and 10MB storage. But I’m thinking about changing my internet service provider? And sometimes I run out of storage at earthlink. I just don’t know if it’s worth it to me to convert to a new email address.

May I suggest Google Apps to host your email? It’s free, has a frigton of storage (7.5GB), and has all the bounteous benefit of the Gmail interface, or you can access it from Apple Mail or your email client of choice. There are few comparable alternatives out right now, and none of those are free.

This is important: You can KEEP your current email addresses. In the case of your earthlink.net address, we just start forwarding it to Gmail — either a general @gmail.com address or to your @yourdomain.com. Your correspondents may never have to know that you changed addresses. And for you@ (or whatevertheheckyouwant@) yourdomain.com, Google simply becomes your email host.

You can pay Earthlink a few bucks month to keep the address, but that’s a sucky long-term idea.

Also, the Gmail interface is importantly fantastic. I sometimes switch over to it just to get certain things like automatic organization accomplished. And lemme tell ya, the spam filtering is outta sight. I don’t see spam anymore. One message a month or less, and I can always look in the spam folder in Apple Mail just to double-check I haven’t missed a real message.

One last thing: There was once the perception that a @yahoo.com (or the like) implies an inconstant personality. I can say definitively that, especially since Gmail, that is no longer the case. The service is recognized net-wide as legitimate and unique. I practically insist on my clients using Gmail, unless they are already on Yahoo. If they have any address other than Yahoo, including using their own domain, 7 out of 10 times we get them over to Gmail quick as we can, and they never look back.


Finally ported to Google Apps

My j2mac.com email, calendar, and docs are now all managed by Google Apps. I’m pretty impressed. Setup is easy. They even gave specific instructions for GoDaddy’s domain manager. And things like syncing calendar (with Calgoo) and address book (with Apple’s iPhone-Google sync) make business so much easier. I’ve also signed a couple of other folks up on it, too.

So if anyone has been using my j2worldofmac-at-gmail address, please delete it and stick with info-at-j2mac.com. It’s official!

Keep your surfing secure

This is a tiny but important tip: When you go to Gmail or Yahoo! Mail or any other personal web-based service, you can make your connection less hackable by changing the “http://” to “https://“. The “s” stands for “secure,” and it means that traffic — the 0s and 1s — between your browser and the online service will be encrypted.

“Using an https: URL indicates that HTTP is to be used, but with a different default TCP port (443) and an additional encryption/authentication layer between the HTTP and TCP. This system was designed by Netscape Communications Corporation to provide authenticationand encrypted communication and is widely used on theWorld Wide Web for security-sensitive communication such as payment transactions and corporate logons.”
Getting in this habit is especially important for laptop and mobile users. It’s easy to store the https:// in your bookmark. When you use a secure link, you’ll see a little lock icon in one corner of your browser window.

Creating a web gallery for artwork

What is the best place for me to do a website for my artwork?

As usual, there’s free…

Post images to a photo site like Flickr.

There are multiple benefits to this approach: easy slideshows, easy “tagging” (e.g. ceramics, painting, installation)

… or cheap…

Apple has the .Mac service for $99/year. You can look at all the features — it’s pretty useful, especially when you get a laptop, but just for example, here’s one of my web galleries, and one in a different style.

One posts all the images straight out of iPhoto.

You can also point your domain name (e.g. alextheartist.com) to .Mac, so people won’t see that the real URL is gallery.mac.com/alextheartist.

Also, you can design your own site with a program like RapidWeaver. Hosting a web site can be as cheap as $4/month. I have yet to find a reason to go somewhere besides GoDaddy.

…and not cheap: hire a web designer …

This is doable, but for many folks, let’s just say a cost/benefit analysis would not favor this approach.

I know that, many times, a gallery who represents you will post the work that you have given them. Finesilver had some nice-looking pages.

Finally, I would suggest googling a bunch of artists you dig, see whose web sites you like, and asking them how they did it. FWIW, I just looked up Lloyd Walsh off the top of my head, and he used .Mac for at least a few images.

UPDATE 2013-04-03: Apple’s services .Mac, later MobileMe, don’t exist any longer, and their successor iCloud doesn’t offer web galleries. I recommend SquareSpace for all web-publishing needs. WordPress is certainly a viable platform still, but SquareSpace is much more configurable and user-friendly.

I lost my iPod

Can you tell me if this is covered under my warrenty

No, lost or stolen iPods are not covered by AppleCare. Also, Apple will (typically) not repair or replace an iPod that evinces any physical damage.

These things may be covered by your homeowner's or (less likely) business insurance.